Why choose Brink’s for ATM lifecycle management?
Brink’s, through its TestLink division, provides a comprehensive approach to ATM lifecycle management that blends global scale, expert ATM refurbishment and significant cost and sustainability benefits. This enables you to upgrade your ATM fleet with the latest technology at a fraction of the cost, offering savings of up to 70%.
New and refurbished ATM parts – quality you can trust
At Brink’s, we understand that ATM uptime is critical. That’s why we offer a comprehensive catalog of over 10,000 ATM part SKUs, for both new and expertly refurbished components. Our TestLink in-house engineering team rigorously tests every part to ensure it meets the highest standards for quality and reliability. By using our ATM parts, you can significantly improve your fleet’s Mean Time Between Failures (MTBF), ensuring consistent performance and peace of mind.
Installations, staging and commissioning
Brink’s comprehensive installation, staging and commissioning services take the complexity out of ATM deployment. We handle everything from initial setup to final network integration, ensuring a smooth transition with minimal disruption.
Asset life extension & upgrades
Brink’s can provide rapid resolution of more complex ATM technical repairs with our second-line maintenance (SLM) services. Certified engineers are equipped to handle almost any issue, using effective diagnostic techniques to precisely identify ATM faults and errors. This involves troubleshooting and replacing internal components such as card readers, dispensers, printers or screens.
Asset recovery and secure destruction
Safely dispose of end-of-life ATMs and recover residual asset value with Brink’s secure disposal services. We ensure regulatory compliance when destroying sensitive components and minimize environmental impact by reclaiming and reusing viable materials, in line with our ISO 14001 accreditation.
10,000
different part numbers held in our warehouses and 15,000+ parts shipped monthly
160+
customers served in 52 countries worldwide
3,500+
parts repaired in-house by our technical team every month ensuring availability of parts for our engineers
Continuous improvement on part design with ongoing analysis of module failures
Worldwide delivery, high levels of availability and 90-day no quibble guarantee
Robust quality controls underpinned by our ISO 9001 accreditation
Let’s Extend Your ATM Lifecycle
Discover the Brink’s difference and transform your
ATM lifecycle management and ATM parts supply today.
Frequently Asked Questions
What types of ATM models do you support?
We offer platform-independent and vendor-agnostic support. Our services are compatible with all major ATM models and networks, ensuring seamless integration with your existing fleet.
What warranties come with refurbished parts?
Brinks provides a standard warranty on all refurbished parts to guarantee quality and reliability, backed by our commitment to operational excellence.
How fast is parts delivery?
We utilize our extensive logistics network to guarantee swift and efficient parts delivery. Our goal is to minimize downtime, with a strong focus on getting the right parts to your location as quickly as possible.
What compliance standards are met?
Brink’s operates with strict adherence to all relevant industry and regulatory compliance standards, including PCI-DSS, making certain that all services and transactions are secure and fully compliant.
Do you offer warranties or guarantees on parts and services?
Yes, we stand behind the quality and reliability of our parts and services. All parts, including refurbished components, come with a warranty. Our Service Level Agreements (SLAs) are designed to meet or exceed industry benchmarks for performance and security.
How does Brink’s help reduce ATM downtime?
We take a comprehensive approach to reducing downtime. We use proactive real-time monitoring via the Brinks Insight Center, which means we can anticipate issues before they cause a service interruption. Our advanced cash optimization ensures your ATMs are always stocked with the right amount of cash, and our efficient logistics network guarantees fast parts delivery and service dispatch.
What’s included in your ATM installation and staging services?
Our comprehensive installation and staging services cover everything from the initial setup and configuration of your ATM hardware to the final testing and software loading. We ensure each ATM is fully operational and integrated into your network for a seamless deployment.
