Brink’s Global ATM Managed Services

Friday 3rd May 2024

In today’s fast-paced financial landscape, keeping your ATMs running smoothly and securely is critical for customer satisfaction and brand reputation.

Brink’s has been building trust since 1859. We understand the vital role that ATMs play in delivering on-demand financial services to your customers, and we are delighted to announce the launch of our comprehensive suite of global ATM Managed Services (AMS) solutions.

Brink’s wide range of ATM Managed Services solutions help streamline your financial institution’s ATM management, optimize performance, enhance security and drive strategic growth – all while protecting your brand’s reputation.

We act as a single point of contact, taking full accountability for your ATM network management. From cash replenishment and terminal maintenance to disputes management and advanced analytics, we hold ourselves accountable for providing value and delivering results.

Brink’s offers solutions that cover every aspect of ATM management, including:

  • ATM Outsourcing
  • Monitoring & Helpdesk
  • ATM Acquisition
  • Banking Pods (B-POD)
  • Cash-in-Transit
  • Cash Optimization
  • Hardware Maintenance (first-line and second-line)
  • Transaction Processing
  • ATM Balancing, Reconciliation and Settlement
  • End to End Disputes Management
  • Security and Compliance
  • ATM Lifecycle and Parts Supply

Why Choose Brink’s?

Global expertise, local support: We have demonstrated and proven success with in-country teams for tailored solutions and rapid support. Our unmatched geographic coverage keeps us close to your ATMs, enabling swift on-site response to maximize uptime.

Customer-centric focus: Our solutions are designed to deliver cost savings and increase ATM channel uptime.

Partnership mentality and insight: We are equipment vendor-agnostic and work collaboratively to align our goals with your success. We have deep expertise in managing hardware and software stacks effectively and efficiently, with an operator-level understanding of ATMs and how their performance impacts your reputation.

Future-forward innovation: Brink’s invests in cutting-edge technologies (like B-POD) to keep your ATM channel strategy ahead of the curve.

David Dove, EVP and President of Brink’s Global ATM Managed Services, commented,

“We understand the challenges financial institutions face in managing their ATM networks. Our AMS solutions are designed to simplify your management burden, maximize the lifespan of your ATMs, achieve superior uptime and cash utilization, realize enhanced security and reliability, and transform our clients’ ATM networks. With Brink’s expertise and solutions, financial institutions can ensure their ATMs are available, secure and meeting the evolving needs of their customers.”

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